FAQs

1. Who can qualify for this offer?

This offer is available to customers who purchase selected Leisure range cookers from selected retailers, between 12th October 2023 and 3rd January 2024.

2. What is the closing date for claims?

All claims must be made by 23:59 on 3rd March 2024. Claims received after this date will not be accepted.

3. How and when will I receive my cashback?

Once you have submitted your claim, your claim will be validated and if successful, you will receive an email confirming your cashback is on its way. Claims must be made between 30-60 days after the date of purchase. Please allow up to 28 days to receive your cashback.

4. Where can I find my serial number?

The range cooker’s serial number is located on the white label inside the main oven door (bottom left door), on the bottom left of the frame and is clearly titled ‘Serial Number’ (s/n).
Example:
SN 18-123123-01

5. I have not received my cashback, what should I do?

Please fill out our contact us form by clicking here.

6. If I have any questions that were not answered here, who can answer them?

Please fill out our contact us form by clicking here.